Telcoinabox Completes Infrastructure Development Project, Upgrades Network with MPLS Capability
Telcoinabox, a full-service telecommunications wholesale aggregator, has completed its largest internal infrastructure development project and upgraded its network with multi protocol label switching (MPLS) to address the demands arising from individuals and non-traditional telecommunications businesses.
The company has invested over $1 million in network and systems upgrades as well as new product launches, and the recruitment of 20 new staff members at the Australian and New Zealand Operations Center (ANZOC) to meet the heightened demands.
Following the completion of this complex project, the company has upgraded its network to gain access to an array of MPLS functions that have now been extended into New Zealand, allowing Telcoinabox to offer advanced Trans-Tasman telco solutions.
Further, the network capacity is now quadrupled which allows for enhanced support for thousands of new customers. The company has also added fixed line and DSL bundles to the Australian market which can compete against unbundled local loop (ULL), line spectrum sharing (LSS) and naked DSL offerings.
“Telco dealers need just as much telco specific infrastructure support as any start-up or non-traditional telco starting out in the industry,” said Telcoinabox CEO Damian Kay, in a statement. “Telco dealers are used to selling plans for other carriers and now they can own their own customer. We have replicated that model as close as possible to allow them to do what they do best – sell.”
The company now offers customers a “one-stop-shop” provider that manages the relationships with carriers and supplies a complete end-to-end back office solution, including customer support, billing and provisioning.
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Edited by Jamie Epstein